ERG’s Services and Expectations:
Commitment and Expectations

We are committed to forming partnerships with our clients to better serve their needs. In a transaction-oriented industry, we are determined to work outside the norm at creating relationships that result in long-term partnerships.

As our client, you can expect from us:

• Commitment to fill your open position in a timely manner.
• Understanding of your company’s culture to ensure selection of the best candidates.
• Knowledge of top-notch candidates before they become active job seekers.
• Access to talented individuals who have chosen to seek a new position.
• Thorough reference checking on all candidates.
• Timely responses (no more than 24 hours) to your information requests throughout the process.
• Candidate acceptance within 48 hours of offer.
• Consultation with candidates regarding resignation of current position and counter-offer potential.

As we partner together to fill your needs, we ask from you:

• Response to all phone calls within 24 hours.
• Accessibility to those involved in the hiring process.
• Well-documented job descriptions.
• Appropriate salary parameters and options for flexibility.
• Feedback within 24-48 hours after presentation of resumé.
• Feedback within 24 hours after interview of candidate.
• Prompt scheduling of follow-up interview and/or testing of candidate.
• Discussion of offer and/or offer made within two to three business days.

Dale Hulce
Vice President of R & D

“I find it extremely rewarding to do the behind-the-scenes work that enables our recruiters to go above and beyond the norm for our clients,” says Dale. “I enjoy digging for information in unusual places to equip our recruiters with information they wouldn’t normally have at hand.  That creates a win-win-win situation for our recruiters, their clients and the candidates as well.”